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- My dibo is showing “noch”
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- Dibo not responding to the remote
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- What channel the {game/event} is coming on and what time?
- My Dibo is not responding, nothing happens when I try to change the channel or increase/decrease the volume
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Online Payment
Kindly choose your preferred banking method to pay your Nexgen bill.
- Step 1 Click on the Atlantic Bank pay online button
- Step 2 Log in to Atlantic Online
- Step 3 Go to Bill Pay
- Step 4 Go to Cable & Internet (from the drop down menu select Southern Cable Network)
- Step 5 Select account you would like to pay from
- Step 6 Enter your customer account number
- Step 7 Print out the payment confirmation for your records
- Step 1 Click on the Belize Bank pay online button
- Step 2 Log in to Belize Bank online
- Step 3 Go to the Bill Pay tab and click on make a payment
- Step 4 Select account you would like to pay from.
- Step 5 Select Payee Southern Cable Network
- Step 6 Enter your customer account number, customer name & Amount
- Step 7 Click Confirm
- Step 8 Print out the payment confirmation for your records.
- Step 1 Enter your customer account number
- Step 2 Click confirm
- Step 3 Enter the following information:
- First name
- Last name
- Phone
- Credit Card Number
- Card Verification Value
- Expiration Date
- Payment amount
- Step 1 Verify the Name, account number and amount due that is displayed at the bottom
- Step 2 Click Confirm
- Step 3 Print out the payment confirmation for your records.
- Step 1 Click on the Heritage Bank pay online button.
- Step 2 Log in to your Heritage Bank online account.
- Step 3 Click the payments tab.
- Step 4 Click on manage recipients.
- Step 5 Click on add new merchant.
- Step 6 Select Southern Cable Network as merchant name and click next.
- Step 7 Enter your Southern Cable Network customer number in the billing account number section and the name that your account is under in the customer name on the invoice section.
- Step 8 Fill in other fields and click submit.
- Step 9 To Pay, you won’t need to repeat the setup (steps 4 to 8). To make a payment, navigate to the payment screen, select the nickname you used for your Southern Cable Network account, choose the account you will pay from, enter the payment amount, and click the pay button.
- Step 10 Print out the payment confirmation for your records.

