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- My dibo is showing “noch”
- I am seeing “cannot read smart card”
- Why are some HBO channels in Spanish?
- Why do some of the local channels don’t have any audio?
- TV is showing no signal. The channel number changes on the dibo, but the change is not seen on the TV.
- The Dibo is asking for a parental lock and is not changing the channel.
- Some of the channels are missing.
- Dibo not showing channels, but the channel info bar can be seen, check to see the signal levels on the right of the information bar.
- Dibo not responding to the remote
- Dibo is stuck on “boot” or “load”
- What channel the {game/event} is coming on and what time?
- My Dibo is not responding, nothing happens when I try to change the channel or increase/decrease the volume
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Online Payment
Kindly choose your preferred banking method to pay your Nexgen bill.
- Step 1 Click on the Atlantic Bank pay online button
- Step 2 Log in to Atlantic Online
- Step 3 Go to Bill Pay
- Step 4 Go to Cable & Internet (from the drop down menu select Southern Cable Network)
- Step 5 Select account you would like to pay from
- Step 6 Enter your customer account number
- Step 7 Print out the payment confirmation for your records
- Step 1 Enter your customer account number
- Step 2 Click confirm
- Step 3 Enter the following information:
- First name
- Last name
- Phone
- Credit Card Number
- Card Verification Value
- Expiration Date
- Payment amount
- Step 1 Verify the Name, account number and amount due that is displayed at the bottom
- Step 2 Click Confirm
- Step 3 Print out the payment confirmation for your records.
- Step 1 Click on the Belize Bank pay online button
- Step 2 Log in to Belize Bank online
- Step 3 Go to the Bill Pay tab and click on make a payment
- Step 4 Select account you would like to pay from.
- Step 5 Select Payee Southern Cable Network
- Step 6 Enter your customer account number, customer name & Amount
- Step 7 Click Confirm
- Step 8 Print out the payment confirmation for your records.