Position:
Customer Service Representative
Job Location:
Independence Branch
Responsibilities:
- Communicating courteously with customers by telephone and face-to-face interactions at the office
- Collection of customer payments and reconcile cash at the end of day
- Process all inquiries, requests, and trouble calls about our products and services via a work order
- Ability to conduct basic troubleshooting with customers via telephone or face-to-face
- Ensure sales targets are met or exceeded by promoting and upselling our products & services
- Provide office administration support
Requirements:
- Possess a valid social security card for employment
- Bilingual (English and Spanish)
- Excellent interpersonal and communication skills (written & verbal)
- Excellent organizational and time management skills
- Passionate about customer service excellence
- Must be willing to work a flexible work schedule
- Be a team player and role model by practicing:
- Honesty & Integrity
- Respect & Mindfulness
- Responsibility & Accountability
Education and Experience:
- Associate’s degree in business administration or related field
- Previous experience in customer service would be an asset
Other Requirements:
- Clean Police Record
- Valid social security card (NOT EXPIRED)
QUALIFIED AND ELIGIBLE INDIVIDUALS CA
Send resume and cover letter along with copies of qualification and a valid social security card to hr@southerncable.bz
DEADLINE FOR APPLICATION
June 22nd, 2026.
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